How long does shipping take?
Orders are processed in 1–3 business days and usually arrive within 6–12 business days. Every order includes tracking.
How much is shipping?
Nothing. Every order ships free with tracking.
What is Shipping Protection?
An optional $4.99 add-on in your cart. If your package is lost, stolen or arrives damaged, we'll reship or refund the affected items. Just email support@pawkyn.com within 30 days of delivery.
Where do you ship?
The United States, Canada, the United Kingdom and Australia.
Do bundle discounts apply automatically?
Yes. Mix and match any 2 accessories to save 15%, or 3 or more to save 25%. Add-ons bought with GroomPro are 25% off. Any order with 2 or more items also gets a free CalmLick lick mat. Discounts appear in your cart.
What is the Happy Pet Promise?
If you or your pet aren't happy within 30 days of delivery, contact us for a refund. See our refund policy for details.
Are your tools safe for cats and small dogs?
Yes, they're designed for dogs and cats of all sizes. Introduce new tools slowly: short sessions, gentle strokes and plenty of treats so your pet gets comfortable.
How do I contact you?
Email support@pawkyn.com. We reply within 1 business day.